General Information

At Pagannas, we endeavour to get your products to your door as quickly as possible. In order to achieve this, we ensure that all orders are shipped within 2 working days of the purchase date. Please note, however, in times of high demand the shipping process may take longer than expected.

Please note that due to the COVID-19 situation, all parcel carriers are prioritising the delivery of medical supplies & essential items, so your order may take longer to arrive than usual.

Delivery Options We Provide

Standard Delivery

Standard first class service offered within the UK by Royal Mail. We aim to deliver your products within 1 to 3 working days after the shipping date, however, please allow up to 10 working days.

Our standard delivery price is £3.99. For orders under £10, our standard delivery price is £2.50

Premium Delivery

Our premium delivery option is via courier, either DPD or Parcelforce.

Our premium delivery price is £9.99.

Free Delivery

Orders above £30 are able to be offered free delivery.

Additional Information

At the moment we are only able to provide delivery to the United Kingdom, as a result we cannot serve customers located outside of the United Kingdom.

Shipping fees include handling and packing fees as well as postage costs. Our shipping costs are calculated based on a weighted average due to limitations with our shipping suppliers. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Our working days are Monday to Friday (excluding bank holidays).