General Information

All data (including but not limited to product descriptions) on this website may not by fully up to date or currently accurate. We attempt to maintain all information at an up to date reasonable level but you should not use any of the information as matter of fact or as reliable information. Pagannas are the re-seller of products created outside our control and you take full responsibility for the use of our products regardless of the outcome. This does not impact your statutory rights. Product pictures may vary from the product description.

1. Interpretation

The following words have these meanings throughout the Conditions:

Conditions - means the terms and conditions set out in this document.

Consumer - means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession.

Contract - means the legally-binding agreement between you and us for the sale and purchase of Goods which incorporates these Conditions.

Delivery Location - means the location where the Goods are to be delivered, as set out in the Order.

Goods - any goods that we supply to you, of the number and description and any relating documentation as set out in your Order.

Order - means your order for the Goods from us, as set out in your order form.

Specification - means the description or specification of the Goods set out on our Website.

We, Us or Our - means Pagannas, web address pagannas.com.

2. Contract Formation

Any estimate provided by us for the provision of Goods prior to your submitting an Order is not a binding offer by us to supply Goods. When you place an Order to purchase Goods from us, you are just making a binding offer to purchase those Goods in accordance with these Conditions.

After you have placed an Order, we can email you an acknowledgement of receipt of your Order, but this does not mean that your Order has been accepted by us. We can reject any Order if we wish for any reason, although we will try to tell you promptly the reason for our decision, which must be due to running out of stock or resources, a price or description mistake, inability to obtain your payment or other genuine fair reason. A Contract will be formed for the Goods you have ordered, only on our sending an email to you saying that your Order has been accepted or, if earlier, our delivery of the Goods to you. No variation of the Contract, whether about description of the Goods, price or otherwise, can be made afterwards unless the variation is agreed by you and us.

3. Charges

The charges, and any additional delivery or other charges and any other costs for each of type of Goods, and the total price of them, will be as set out in our published price lists in force at the time. The charges include the price of the Goods as set out on our website at the time of your Order.

4. Payment

You must pay us in full for all the Goods before delivery of any of the Goods. You must pay for the Goods submitting your credit or debit card details with your Order and we can take payment as soon as payment is due.

All payment processing is securely handled by a third party provider called Stripe.

5. Delivery

We must deliver the Goods, to the Delivery Location by the time or within the period which you and we have agreed or within a reasonable time; and without undue delay and, in any event, not more than 30 days after the day on which the Contract is made.

6. Risk and Ownership of Goods

Risk of damage to, or loss of, the Goods will pass from us to you only on delivery of the Goods. Ownership of the Goods will pass from us to you on delivery or payment in full for the Goods.

7. Data Protection

We can use your identity and other information about you which you give to us only to help us to comply with our duties under the law, to provide the Goods and handle your payment for them and, if you give us your prior consent, to tell you about our products and Goods, on condition that we stop as soon as you tell us in writing to stop. We promise to use reasonable care to keep that information confidential. You promise that the information that you give to us is true and, if it changes, you will tell us promptly.

8. Governing Law

This Contract will be governed by the law of England and Wales. Disputes can be submitted to the jurisdiction of the courts of England and Wales.

9. Cancellation

You can cancel your Contract by telling us of your decision to cancel no later than 14 days after the Contract was made, if you simply wish to change your mind and without giving us a reason, and without liability to us, except that you must at our request return to any of our business premises the Goods in undamaged and unopened condition at your expense, and we must then without delay refund to you the price you paid for those Goods, but we can keep the delivery charge, if any.

To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision via email, to [email protected].